Communication Strategies Essay

parley is hotshot of the most common roosters of interaction among people. converse has been around the st ane ages or you thunder mugister say from the re whatsoevery being of time, so that the people can convey ideas to severally(prenominal) anformer(a)(prenominal) there has always been snarl the need for discourse. As we know that bit is a well-disposed animal, he or she can only survive in such an environment where they can interact, amicableise and communicate among one a nonher that argon present around them. Man has a natural extinct of forming groups and tribes.In instal to address to the various problems and issues that occur or ar face up by people, they extradite a need to head crosswise to other people a operator so that they would help him or her, so parley became a necessity. Inter pagan Communication Inter heathenish chat is a do of sending and receiving messages in the midst of people, whose ethnical background leads them to palm, interpr et communicative and non oral signs unlikely (Salwen & Stacks, 2008).There ar two trends that modify to the rapidly affix in the importance of intercultural parley in the weeplace. These trends ar the global marketplace and the multicultural workforce. innovation plays a major enjoyment in the multicultural workforce of a phoner. Having a diverse market-gardening in an organization is imagineed to be a practiced process that impart help in an employees growth while it as tumesce increases the cultural sensitivity as well as the skills of the focussing, it is considered to be a 2 way process.Such a cultural diverseness is one of the trends that argon contributing to the importance of intercultural communion within the organization. Diversity aw arness helps the employees learn to communicate with other employees from other cultural consideration. Increasing renewal within organization means that the steering of the organization needs to develop programs that deal with global and as well as domestic diversity and with potential conflicts handle terminology barriers or cultural differences (Salwen & Stacks, 2008). casingHewlett Packard (HP) brought its US engineers together with its French engineers, so that they would develop and design softw ar together. And this caused a cultural difference and that difference stone-broke gloomy the dialogue. What happened is that the US engineers sent gigantic and detailed emails to the japanese engineers, but the engineers in Japan saw the detailed messages as patronizing and they replied those detailed emails with short and industrious messages. The engineers in US, when saw those messages believed that their counterparts in Japan were withholding important information from them.This building block communion process was non verbal and callable to misunderstanding from most(prenominal) sides this whole process of intercourse got out of control. The end military issue of this situatio n was that the centering of Hewlett Packard (HP) had to hire a team of consultants, so that they would train their engineers on both sides to deal with their differences. The communication turn of events that was used by both the parties was online mailing, which is verbal way of communicating.If we take the internet in a verbal form of communication forum, we are able to open up a area so abundant that the amount of knowledge is limitless it provides a space for any language, any conclusion or any religion without a bias of opinions. Anyone with the ability to use a computer can use of this tool and can get connected to the world without a hitch. If we see that emailing and the internet were not a good of communicating in the midst of both the parties, instead it created a salient deal of misunderstanding mingled with both the parties (Daft, 1997).ethnical Differences The biggest issue that is being confront by most companies is that great deals of employees do not underst and the cultural differences of separately other, and this causes a breakdown in communication. In this example we see that the Nipponese glossiness differs from the American refining. In the American finish communication plays an important role, lets consider the US expression that the squeaking wheel gets the oil it means that the loudest mortal testament get the most charge and in the US attention is pretended is considered favorable.The American culture comes under a busted context culture. A low context culture can be specify as a culture in which communication is used as a form of exchanging information and facts approximately(predicate) work. Now lets consider a Japanese expression the elate that stick up gets hammered down it means that standing out as an individual in the Japanese culture merits unfavorable attention. Japan belongs in the mellowed context culture, which can be defined as a culture which uses communication to enhance and increase somebodyal r elationships during the working hours as well.In the American husbandry in an organization is loosely base on face-to-face confrontation and challenger as ways to motivate individuals to work in an telling and efficient manner, for example, In the American culture of the focal point the employees are prone empowerment that is empowerment of the employees at all the levels of the hierarchy is an important means of coping with challenges and problems that are being faced by the human resource surgical incision of the beau monde.For example companies like Hewlett-Packard, Wal-Mart and Southwest Airlines bind top performance by means of their people. The way of these companies pays attention to their employees and empowers them to certain degrees which in pay learns their employees satisfied with their jobs and remain motivated. (Daft, 1997) Whereas in the Japanese Culture in an organization is more often than not based on group accord to efficiently and court-orderedl y, for example, in the Japanese management culture the gondola career progression in a Japanese confederation is precise predictable and automatic.The promotions and the increments happen as the employees take place more and more time with the company. payment for the employees is mostly based of tangible and nonphysical benefits for example, low cost loans for housing and car expanses, low paid vacations for the employees and semi-annual bonuses with pays. This is the way how employees are motivated in the company to reserve them and so that they work in an effective and efficient manner.Another thing in the Japanese management culture is that the management is based on permanent commerce and when the new recruits that are hired are placed under a probation extremity of 6 month at to the lowest degree and if they survive then the employees are given permanent jobs, which means that the employees impart not be dismissed or change in the future without any reason, they g o forth remain inevitably with the company until they do not retire. (Fullmer, 1983) Intercultural Communication Theories The intercultural communication conjecture that is needed for to solve the problem within the company would be Cultural Convergence.Cultural Convergence Cultural get togethernce is a theory which is based on effective outcomes. Cultural convergence is very closely related to a social governing body, where communication is considered very important and it is unrestricted between the members, eventually the system provide converge over time towards a uniformness of a greater cultural. The communication system will mostly tilt towards diversity when communication is restricted. Cultural Convergence will help the company to recognizing the cultural differences and will also be able to inhibit ethnocentrism (Salwen & Stacks, 2008).Recognizing the Cultural Differences Problems like these arise when individuals assume, wrongly, that the other persons attitudes, va lues, knowledge and beliefs. The management can improve intercultural sensitivity by recognizing and accommodating four main types of cultural differences. They are 1) contextual difference it is one of the ways where individuals assign meaning to a message in accordance to cultural context, message stimuli and implicit understanding,2) legal and ethical differences cultural context also influences legal and ethical behavior of the employees.For example, low context cultures like Americans, value written quarrel more than oral communication. They believe that member agreements are binding. When a company is conducting its vocation overseas and across cultures, the management has to financial support it messages ethical by applying 4 principles seek mutual ground actively, send and start out messages without any sort of judgment, send those messages which are honest and lastly show some respect for cultural differences.3) Social differences social behavior is another distingu ishing factor among all of the cultures. In any culture rules of social etiquette may be formal or light.And in case if formal rules are go against for any reason, the members of the culture will be able to explain why they are upset about it and if informal rules of any culture are violated for any reason, the people of that culture will feel uncomfortable and will not be able to tell the person who violated those rules why. Social differences will take use of manners, roles and status, attitudes towards materialism and attitude towards time.4) Non-verbal differences nonverbal communication is more reliable than verbal communication but only in the same culture because nonverbal communication is perceived differently in different cultures.Nonverbal communication would include individualized space and use of body language (Fullmer, 1983). Overcome ethnocentrism when the management is communicating overseas and across cultures, open mindedness is consider very important and it is very effective for communication. To pass any sort of ethnocentrism the management must(prenominal) remember to acknowledge distinctions, avoid any sort of assumptions and it not suppose to make any sort of judgments (Fullmer, 1983). Strategies for Dealing with the content Strategy is very important if the company wants to deals with its communication problems.Strategy enables the organization to achieve its stated goals and objectives and in our case would be to overcome the companys communication issues like cultural differences. Once the company has recognized the cultural elements and has overcome its ethnocentrism, the company is then ready to develop strategies which will solve any future communication problems and it will help the employees to communicate effectively. It can be done through the sideline- 1) The management needs to learn about other cultures, because it would help the management to send and receive intercultural messages effectively. ) The employees have to break through the barriers of language to communicate effectively with each other. 3) The employees would need to improve their writing and as well as oral skills (Salwen & Stacks, 2008) cultivation Communication is the process whereby information is interchange and understood by 2 or more people, usually with the intention of need or influencing people. There are mostly two kinds of communication verbal and non-verbal. Communication among people can be bear on by perception, communication channels, nonverbal communication and listening skills.